Citigold Banking

Top Class Account

Citigold account is a banking proposition for those who look for tailored solutions and superior customer service.

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Your Personal Relationship Manager

Your Personal Relationship Manager will assist you with every banking requirement that you may have.

The Benefits and Privileges Card

The Benefits and Privilege Card is a name card that enables its holders to enjoy exclusive banking services and is available for Citigold clients.

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Unique Currency Solutions

Citigold clients get access to modern currency solutions, including attractive currency exchange rates and Dual-Currency Investments available via Citibank Online.

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Free Investment Advisory

Our Investment Advisory helps you build your investment portfolio matched to specific market situation as well as to:

  • your individual financial needs,
  • your risk tolerance,
  • investment horizon,
  • recommended currency,
  • risk profile.
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Best-in-Class Customer Service

CitiPhone Gold

  • Dedicated CitiPhone Gold banking channel where our most seasoned advisors take 90% of calls within 10 seconds.
  • 800 22 4653 (free of charge for Polish landlines) or 48 22 692 2484 (calls charged in accordance with phone operator’s rates)

Enquiries

We respond to our Citigold clients’ enquiries within 1 working day.

Priority Service

Applications for lending products such as credit card, cash loan, mortgage loan or account overdraft are processed with a priority.

TO BE ABLE TO ENJOY THE FULL EXPERIENCE OF YOUR CITIGOLD RELATIONSHIP, YOU SHOULD MAINTAIN A MONTHLY BALANCE ACROSS ANY ACCOUNTS HELD WITH US OF A MINIMUM OF PLN 300,000.

The Investment Advisory, Structured Products and Dual Currency Investments are provided by the Bank only to those individuals who have entered into separate agreements for such services. The Investment Advisory service is provided by the bank only to units and shares in open investment funds for which the bank provides services regarding the acceptance of and passing on orders for purchase or sale (excluding the Regular Investment Plans and the Individual Pension Account).

Insurance and investment products offered by the Bank are not guaranteed by the State Treasury, the Bank Guarantee Fund (except for amounts receivable from Bank securities and dual currency investments covered by the statutory guarantee system pursuant to the Bank Guarantee Fund Act of December 14, 1994), nor by any other governmental institutions.

Investment products and investment-linked insurance products carry investment risk, including the possibility of loss of the invested capital. The past performance of investment funds, investment portfolios and the levels of stock market indices and foreign exchange rates as well as insurance capital funds, which affect returns on investment, are no guarantee of their future profits. Insurance and investment products are not a deposit, an obligation of and are not guaranteed/ underwritten by the Bank, nor by any of the subsidiaries or affiliates of Citigroup, except for those investment products that are issued or guaranteed/ underwritten by the Bank or a subsidiary or an affiliate of Citigroup. For investment products, capital protection and/or an interest guarantee scheme, if applicable, is the responsibility of the issuer of a given investment product.

The investment products are available only to the Citibank account holders and are not available to the U.S. citizens. The Dual Currency investment carries currency risk that results from the currency fluctuations. There is a risk that when exchanging your Investment Amount a currency exchange rate applied will be worse than the market rate and you will obtain the amount that will be lower than the Investment Amount. The bank does not provide the legal or tax advisory for its clients.

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