Learn how your credit card works and how to use it best.
Learn about the solutions that enhance the security of your credit card transactions.
Verified by Visa/MasterCard Secure code – additional security for your online transactions. In order to authenticate your online purchases, you will be asked to enter the code that will be sent to your mobile phone.
Citibank Credit Cards are microchip embedded cards. Your transactions at merchants are authorized by entering your unique PIN.
CitiAlerts help you stay in full control of your accounts thanks to SMS or e-mail updates.
Insurance for credit card holders in unexpected life situations related to travel and shopping
In the event of your card’s loss, the Bank takes responsibility for the transactions made without your knowledge and PIN.
Suspicious transaction system – created and applied only by the Bank protects against unauthorized use of your card.
If you paid with your credit card for the service that was not delivered (e.g. a trip), you can report this fact to us and we can initiate the chargeback proceedings on your behalf.
Remember about basic security tips.